Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unopened products within 30 days of delivery.
1
Initiate Return
Log into your account or contact support to request a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the unused items in their original packaging, ensuring they are well-protected for transit.
3
Attach Label
Affix the provided prepaid shipping label to the outside of your package.
4
Receive Refund
Once our lab inspects the return, your refund will be processed to the original payment method within 5-10 days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing