Frequently Asked Questions

Find answers to common questions about our premium skincare solutions

How do I determine my skin type?

We recommend the 'wash and wait' method: cleanse your face, wait 30 minutes, and observe if your skin feels tight (dry), shiny (oily), or balanced (normal).

Are Gatineau products tested on animals?

No, Gatineau Skincare is committed to cruelty-free practices. We do not test our finished products or ingredients on animals.

What is the shelf life of your skincare products?

Most products have a shelf life of 12 months after opening. Look for the 'Period After Opening' (PAO) symbol on the packaging.

Can I use Retinol with Vitamin C?

To avoid irritation, we recommend using Vitamin C in your morning routine for protection and Retinol in the evening for repair.

Are your products safe for sensitive skin?

Yes, many of our formulas are designed for sensitive skin, but we always recommend performing a patch test before full application.

How long does it take to see results?

While hydration is immediate, structural changes like reduced fine lines typically take 4 to 6 weeks of consistent use.